1. Information We Collect

At Shivam Advt Agencies, we are committed to protecting your privacy. When you interact with our website, services, or contact us, we may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any details you provide via contact forms, quote requests, or email communications.
• Project Data: Information related to creative briefs, advertising campaigns, designs, and feedback you share with us.
• Technical Data: IP address, browser type, device information, and browsing patterns through cookies and analytics tools.
• Communication Data: Records of your inquiries, support tickets, and any correspondence with our team.

2. How We Use Your Information

We use the collected data to deliver exceptional advertising and marketing services. Specifically, your information helps us:

• Respond to your inquiries, quotes, and project requests promptly.
• Provide customized advertising strategies, graphic design, digital marketing, and video production services.
• Improve our website, portfolio, and client experience based on feedback and analytics.
• Send important updates regarding your projects, service notifications, or promotional content (only with your consent).
• Comply with legal obligations and protect against fraudulent or unauthorized activities.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

• Essential Cookies: Required for site navigation and core features.
• Analytics Cookies: Help us understand visitor behavior to enhance performance (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with opt-in).

4. Data Security & Retention

We implement industry-standard security measures including SSL encryption, firewalls, and access controls to protect your information. Your data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client project files are securely archived and deleted upon request after 24 months of project completion.

5. Sharing Your Information

Shivam Advt Agencies does not sell, trade, or transfer your personally identifiable information to outside parties except in the following scenarios:

• Trusted Service Partners: We may share limited data with third-party vendors (e.g., printing labs, hosting providers, analytics tools) who assist in delivering our services under strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental regulation, we may disclose necessary information.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with prior notice.

6. Your Rights & Choices

As a valued client or website visitor, you have the following rights regarding your personal data:

• Access & Correction: Request a copy of your data or correct inaccuracies by contacting us.
• Opt-out of Marketing: Unsubscribe from promotional emails using the link in our communications.
• Data Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Cookie Preferences: Disable non-essential cookies via browser settings.

To exercise any of these rights, please email us at support@shivamadvtagencies.com or call +91 97655 41507. We will respond within 15 business days.

7. Third-Party Links

Our website may contain links to external sites (e.g., client portfolios, social media platforms). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are directed toward businesses and adults aged 18 years or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with data, please contact us immediately for removal.

9. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the "Last Updated" date. Significant changes will be notified via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our Data Protection Officer:

• Email: privacy@shivamadvtagencies.com / support@shivamadvtagencies.com
• Phone: +91 97655 41507
• Address: Shivam Advt Agencies, Creative Hub, Andheri East, Mumbai - 400069, India